倍可親

Inside Sale Representative

作者:akeqin  於 2017-3-20 23:47 發表於 最熱鬧的華人社交網路--貝殼村

通用分類:職場內外

關鍵詞:銷售代表

This job including three parts:  Customer service; Assist sale representatives, merchandise and operation departments.

This job is very depressed and complicated. We have over 500 customers. There are so many things to learn quickly. I am a little careless. I am freshman and have not enough experience to handle some tough things.  I tried to learn more. Hope It will become better.

Some cases can make us understand my job.

One customer called in, 』I want to add on one case chocolate ice cream.」

I typed Ice Cream hot key to check his order history. I found only ice cream vanilla only. I asked him if he ordered this item before.

「You are new?! I don』t want to order now!」

Late I found my mistake. We have two kinds of ice cream, one is regular and another one is for ice cream machine, which calls soft serve.

One customer called in, 『I am looking for ***」 I changed his call to *** extension. *** called me back and told me the customer was not his customer.

「I want to order two cases of nitrile gloves.」

「Sorry, mam. The gloves order is a special order. You should order before 3pm. You can not order this time.」

「I always can get this item after 3p.m. Please give me this time.」

「Sorry, mam. I can type your order this time and you pick up tomorrow around 10:15a.m.」

「I am out of gloves now. How can I do?」

.......


高興

感動

同情

搞笑

難過

拍磚

支持

鮮花

評論 (0 個評論)

facelist doodle 塗鴉板

您需要登錄后才可以評論 登錄 | 註冊

關於本站 | 隱私權政策 | 免責條款 | 版權聲明 | 聯絡我們

Copyright © 2001-2013 海外華人中文門戶:倍可親 (http://big5.backchina.com) All Rights Reserved.

程序系統基於 Discuz! X3.1 商業版 優化 Discuz! © 2001-2013 Comsenz Inc.

本站時間採用京港台時間 GMT+8, 2020-2-21 21:02

返回頂部