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新鮮:Costco出門檢查收據是為了顧客少掏腰包?

作者:亦云  於 2018-11-10 23:57 發表於 最熱鬧的華人社交網路--貝殼村

作者分類:生活點滴|通用分類:流水日記|已有12評論

大凡有過去Costco購物經歷的,都不會陌生購物后出門時,門口總有兩個哼哈二將在查驗每一位顧客的收據,頭幾次嗎總覺得有點不太舒服,有點把人當賊防的感覺,顧客似乎個個都是潛在的小偷似的,心想到處都是監控攝像頭,那個小偷還能瞞天過海,門口驗票純屬多此一舉,購物久了,也就習慣成自然,每到付完賬后小心翼翼的把收據收好,以備出門離開時沒查驗,就如同在以色列生活時,每當進入大的商場,車站和機關單位的大門時,都要主動打開背包,讓門衛翻查包里的物品一樣習慣成了自然。

剛剛讀了一則新聞,給門口檢查收據給出了官方解釋:1)驗票是為了避免顧客被多收錢,比如,顧客買了3捆衛生紙,收銀員卻收了4捆的錢;即便門口查驗收據的發現顧客的購物車裡有沒有羅列在收據里的商品的話,也不會立即以偷竊論處,而是假定收銀員操作失誤,沒有把該物品掃描收費; 2)驗票人員掃描收據和購物車裡物品,也可以防止收銀員收費時由於疏忽而張冠李戴收錯錢.

事實上,門口驗票的幾乎沒有抓住過任何偷竊的人,因為偷竊的都從後門溜了,例如胳膊下面夾一個筆記本電腦從Costco試圖溜走,被逮了個正著的,因為那裡有監控,還有晚間把首飾盒砸碎偷盜珠寶的。

看了這則Costco官方對出門檢查收據的解釋以後,顧客就大可不必再有那種被當賊一樣防的受辱心理了,而是感激商家想的周到細緻入微了!

 

各位村民,您說呢??


 


圖片來自網路,感謝原作者

 

延伸閱讀:

The Real Reason Costco Employees Check Receipts at Exits

http://www.msn.com/en-ca/money/topstories/the-real-reason-costco-employees-check-receipts-at-exits/ar-BBPxp2X?li=AAggNb9&ocid=UE12DHP

'If shoppers have one complaint about Costco—the vast discount warehouse chain with a notoriously permissive return policy and speedy checkout lanes—it』s that the employees posted at the exits to take a marker to customers' receipts seem vaguely insulting. Is the premise that everyone is a shoplifter until proven otherwise?

Not exactly. A recent rundown of Costco's policy from The Takeout (via Cheat Sheet) points out that the true motivation of these exit-door sentries isn』t to identify potential thieves. It』s to make sure that Costco isn』t picking the pockets of its customers.

According to employees who have made not-for-attribution comments, Costco is actually examining receipts to make sure a shopper hasn』t been overcharged for their purchases. Someone with three giant bundles of toilet paper in their cart, for example, might have been charged for four. By giving the receipt a cursory glance, the employee can make sure a cashier didn』t inadvertently ring up phantom crates of canned tuna.

Of course, if someone did try to wheel out several big-screen televisions without a receipt, the exit-door employee would likely make an issue of it. But they』re not in loss prevention, and the measure isn』t intended to deter thieves. If you do have something in your cart you didn』t pay for, their immediate assumption is that the mistake is almost certainly the result of a cashier not scanning the item.

In fact, hardly any criminals are caught at the door—which isn't to say the store isn't immune to theft. Earlier this year, thieves at a Seattle Costco were busted with armloads of laptops after they barged out of the back entrance. In June, a Costco in Alpharetta, Georgia, was victimized by burglars who smashed the jewelry case at night and made off with $10,000 worth of valuables.
 

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發表評論 評論 (12 個評論)

回復 fanlaifuqu 2018-11-11 07:33
過分強調了一些,但不是無中生有!
回復 南沙2 2018-11-11 11:41
巧舌如簧
回復 ryu 2018-11-11 19:12
我去過,但沒買東西,因為沒入會,
回復 海外思華 2018-11-11 22:42
應該是防盜為主,這個因素也不排除!
回復 亦云 2018-11-12 03:02
fanlaifuqu: 過分強調了一些,但不是無中生有!
冠冕堂皇的解釋,當然是少數無良者的劣性讓絕大多數無辜者埋單,員工的工薪還不是顧客給掏的腰包
回復 亦云 2018-11-12 03:02
南沙2: 巧舌如簧
還是以防盜為主,不過解釋一下也可讓顧客不再尷尬
回復 亦云 2018-11-12 03:03
ryu: 我去過,但沒買東西,因為沒入會,
會員費不便宜
回復 亦云 2018-11-12 03:03
海外思華: 應該是防盜為主,這個因素也不排除!
冠冕堂皇的解釋,當然是少數無良者的劣性讓絕大多數無辜者埋單,員工的工薪還不是顧客給掏的腰包

少數人得病 多數人吃藥
回復 bugfinder 2018-11-12 07:33
人家丫丫你就黨真?主要是爲了防止顧客和收銀員串通順貨。我就看到過一次一個白人女子被查到放購物車兒童卡座上一盆三尺高的花不在收據上。當時門子馬上叫來領班,領班對那白人女子質詢的口氣就是把她儅賊看。白人女子說所有東西在收銀的地方都離開了我,經過收銀員再交給我。別問我,你應該去問收銀的。後來那領班跑去調看了錄像,回來不停跟那白人女子賠不是。
回復 亦云 2018-11-13 01:02
bugfinder: 人家丫丫你就黨真?主要是爲了防止顧客和收銀員串通順貨。我就看到過一次一個白人女子被查到放購物車兒童卡座上一盆三尺高的花不在收據上。當時門子馬上叫來領班
新鮮 二字 本身就有質疑的意思在裡面
回復 xqw63 2018-11-21 06:41
還是第一次聽到這樣的說法
回復 亦云 2018-11-25 20:36
xqw63: 還是第一次聽到這樣的說法
因此 新鮮呀!

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